Shipping

We Understand Your Urgent Needs for Pet Supplies

We are dedicated to getting your pet products shipped out swiftly because we know how crucial timely delivery can be for pet owners. Our team works diligently to process and ship orders within one to two business days. Please note that all delivery dates are estimates and are not guaranteed. We do not ship on non-business days or holidays.We typically use UPS or USPS for shipping. Once your order is successfully placed, you'll receive your tracking number.

When Will My Order Ship?

• Orders placed before 10 a.m. (ET) will ship the same business day.
• Orders placed after 10 a.m. (ET) will ship the next business day.
• Special items may take up to 3 business days to ship.

How Do I Track My Order?

• Once your order is on its way, we will send you an email with your shipping and tracking details.
• You can follow your order's journey by entering the tracking number on the carrier’s website.
• If you have any questions, please don't hesitate to contact us.

Do You Ship to APO/FPO Addresses?

• Yes, we ship to APO/FPO addresses exclusively via FedEx. Please choose the Economy Shipping option at checkout.

Shipping Holidays Our shipping operations are closed on the following days. Any orders placed on these days will be processed the next business day:

• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving and the following day
• Christmas (December 22nd - 25th) and the day after Christmas

Need to Change Your Order?

• Due to our commitment to process and ship orders quickly, once an order is placed, it generally cannot be modified. For more information on our return process or if you need further assistance, please contact our Customer Experience team.