Returns
Understanding Our Return Policy at NEZO Pets
Thank you for choosing NEZO Pets for your pet supply needs. We strive to ensure that you are completely satisfied with your purchases. However, we understand that sometimes a product may not be what you expected or you may simply change your mind.
Our 15-Day Free Return and Exchange Policy
At NEZO Pets, we offer a 15-day return and exchange period for all our products. If you find that the product you purchased is not suitable or if you no longer want it, you can easily return or exchange it within this timeframe.
HOW LONG DOES IT TAKE TO RECEIVE MY REFUND?
Credits may take up to five business days to post to your account once your item has been received. We'll notify you via email when your return has been processed.